In most nonprofits, almost everything the organization does — from program work to direct service to fundraising — involves the marketing and communications team in some way. Many nonprofits also place high value on collaboration, but lag in using even the free versions of newer collaboration tools like Slack, Asana, or Basecamp. When I talk… Read More »
Good communication is paramount to an organization’s success, and at no point is this more apparent than when an organization is going through change. Some of what is mentioned here is similar to what you’ll need to keep in mind when creating an internal communications plan, but there are a few things that make communicating… Read More »
Imagine this: you go into work one day and your Executive Director tells you the board has decided on a change of strategic direction. Or you need to announce a new CEO. Or unveil the new brand you’ve been working on for the last year. Or talk about restructuring, a compensation review or overhaul, or… Read More »
Martha Watt is an internal communications specialist who puts customer service front and centre. Working as the Communications Coordinator, Ministry and Employment at the General Council Office for The United Church of Canada, Martha is responsible for communicating ministry and employment information to lay employees and ministry personnel, as well as to leadership volunteers. This… Read More »
One of the challenges of working in hospital communications is the decentralized nature of organizations comprised of very distinct units with distinct objectives, according to Anthony Lucic. Anthony is the Team Lead, Digital Communications at St. Michael’s Hospital in Toronto, Ontario; a large, inner-city teaching hospital with a level-one trauma centre. Anthony is responsible for… Read More »
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